20-04-2021

Smd Diagnostics



Symptom

Diagnostics Agents are disconnecting from SAP Solution Manager sometimes
As result: The Diagnostics Agent is not online under tab Connected Agents in Agent Administration UI under :/smd/AgentAdmin'>http://<host>:<port>/smd/AgentAdmin

The address will direct you to the below page and you can get the version of all connected Diagnostic (SMD) agents listed. (The information will be under Agents Agent Information tab. Alternatively, go to the below directory (example, for Windows) C: usr sap DAA SMDA98 SMDAgent. USA 200pcs Dental Endo Files Safety Memo Disc SMD Diagnostic 135℃ 8Petals Yellow. 500Pcs Dental Safety Record Disc Memo Root Rotary Files Endodontic Colorful 135℃.

In SMDSystem.X.log log file of the Diagnostics Agent logs there is the following error:

Mar 20, 2013 2:41:34 PM [Thread[Connector,5,main] ] Error [ms://<host>:8113/P4] Ping failed (com.sap.smd.server.exec.asio.TimeOutError) com.sap.smd.server.util.concurrent.TimeoutException
[EXCEPTION]
Time out occurred when calling method 'ping' on object [com.sap.smd.api.ISMDServerHandle_Stub@522912ff] after 30001 ms.
possible cause: com.sap.smd.server.util.concurrent.TimeoutException
at com.sap.smd.server.exec.asio.AsioInvocationHandler.invoke(AsioInvocationHandler.java:140)

Disclamer: 'Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.'
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Environment

IncGlc-lh-smd

Product

Glc-lh-smd Diagnostics

SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

Smd diagnostics locations

Diagnostic Agenten verlieren Verbindung, SMD Agenten stürzen ohne ersichtlichen Grund ab, smd agent automatically stopped, transaction Ping failed (com.sap.smd.server.exec.asio.TimeOutError com.sap.smd.server.util.concurrent.TimeoutException
[EXCEPTION] , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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